Overview
Websites need ongoing upkeep — plugin and framework updates, security patches, broken-link checks, and backups that are actually tested, not just scheduled and forgotten. Without a maintenance plan, small issues accumulate quietly until something breaks visibly, usually at an inconvenient time. We offer maintenance plans sized to your site's complexity and platform, whether we built it or not.
What's included
Our process
Initial audit
Reviewing your current site's health, security and backup status.
Plan setup
Choosing the right maintenance tier for your needs.
Scheduled maintenance
Regular updates, security checks and backup verification.
Monitoring
Uptime and performance monitoring between scheduled checks.
Support access
A point of contact for issues as they come up.
Who this is for
Any business with a live website, regardless of who built it originally. This is especially important for CMS-driven sites (WordPress in particular) where outdated plugins are a common security risk, and for e-commerce sites where downtime directly costs sales.
Engagement & pricing
Priced as a monthly retainer, sized to your site's platform and complexity — a simple static site needs a lighter plan than a WordPress e-commerce store with many plugins. Larger or higher-traffic sites often warrant more frequent checks simply because there's more surface area for something to need attention. We'll recommend the right tier after an initial audit of your current setup.
Why this matters
Regular maintenance catches small issues — a broken form, an outdated plugin, a slow-loading page — before they become the reason a visitor leaves without converting.
Frequently asked questions
Yes — after an initial audit to understand your current setup, we take on maintenance for sites built by other developers or agencies.
Critical issues like downtime get priority response ahead of routine maintenance tasks. Uptime monitoring means we're often aware of an issue before you report it. That early warning is often the difference between a quick fix and a longer, more disruptive outage.
Backup frequency depends on your plan and how often your content changes — daily is common for active e-commerce sites. We periodically test that backups can actually be restored, not just that they exist.
Yes — hosting is where your site's files live; maintenance is the ongoing work of keeping the software, security and content of the site healthy. We offer both, together or separately. Many clients bundle the two so there's a single point of contact if something goes wrong, rather than having to figure out whether a problem is a hosting issue or a software issue before knowing who to call.
Talk to us about website maintenance & support.
Free scoping call — we'll tell you what's actually needed, no obligation.